Backorders - BITMAIN | UK Retailer

What does a backorder mean?

Backordered items are available to purchase now and will be shipped to you as soon as we receive the item at our BITMAIN UK warehouse.

On the product information page you will find the current ETA. This is the estimated date that our suppliers have given us for stock to arrive at the BITMAIN UK warehouse.

Your order will be shipped out on the day that the stock arrives at BITMAIN UK, with the rare exception that it arrives too late in the day, in which case it will be sent the following day.

You will be partially or fully charged when you place your order. We will send email updates to you to confirm estimated arrival dates.

Why do you take payment for backordered items?

We take funds on a backorder to guarantee your position in the queue. This qualifies as a confirmed order that is shared with manufactures who allocate supply to us accordingly. In the past, where funds were not taken, speculative orders were placed across several sites by customers. This meant the allocations to suppliers could not be accurately determined and wrong allocations were made to wrong retailers. Charging for a queue is why we say a backorder guarantees a queue position.

We have two pre-payment options for backordered items:

The backorder payment is 25% of the price. We fix the price at the time of purchase. If the price increases you’ll still pay the lower price. The second payment can be made when the items are ready to be shipped or you can get your order at the hub and choose Cash on Delivery.
Make a full pre-payment and save 10% on the cost of your order. We can ship the item to you or you can pick it up at our warehouse. Both options are available.

When will I receive my backordered items?

BITMAIN UK strives to ship backorders as soon as they are received in our fulfillment centers. Our goal is to ensure timely delivery of a backordered item on, or around, the actual release date of the product.

Mining machines (backordered items) will be shipped as soon as they are available for release. Using ground shipping, you should receive your backorder within 3–5 business days of its release (in rare cases it may take up to 10 days). To ensure a speedier delivery, alter your shipping option when you place your backorder and choose Two Day or One Day at an additional charge.

FAQs

Sometimes we offer items for backorders, which gives you the ability to order these items before their official launch or before these items become available to everyone. Simply add it to your shopping cart just like any other item. After placing your backorder you will receive an e-mail confirming your order and providing you with a reference number.

Yes. You can backorder as many different titles as you want; each will be delivered once it’s been released. However, when you place an order, there may be quantity restrictions on some products (i.e., you may see a message that reads “Limit per customer: 2” on the product detail page).

Orders containing both backorder and in-stock items may have the backordered items canceled at the customer’s request. Backorder cancellations and/or modifications must be requested no later than seven business days prior to their release date. Cancelling backordered items may result in a 5% cancellation fee. Refunds, minus the cancellation fee, are issued through the original payment method.

What does a backorder mean?

Why do you take payment for backordered items?

When will I receive my backordered items?

FAQs

PREFERENCES

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