The most common problem with shopping online is receiving the delivery. We want our customers to enjoy their shopping experience and we are pleased to offer a range of delivery services to suit their personal needs.

Note, delivery services are subject to availability in your area, extenuating circumstances and our usual terms and conditions apply. If you are unsure, contact our customer service team who will be pleased to help you.

Bitmain UK ships orders from our warehouse location. On occasion orders will be fulfilled directly by the manufacturer or distributor in order to reduce the shipping time. The shipping times below refer to items labeled with an availability of In Stock.

US & CANADA DELIVERY OPTION

Shipping MethodOrder Processing TimeDelivery TimeTotal Ship Time
UPS Next Day Air® Freight1-24 Hours1 Business Days1-2 Business Days
UPS 2nd Day Air® Freight1-24 Hours2 Business Days2-3 Business Days
UPS 3 Day Freight®1-24 Hours3 Business Days3-4 Business Days

The shipping methods listed above are for residential and commercial destinations within the continuous United States. Bitmain UK primarily uses UPS to ship orders. To provide the most affordable rates, small items shipped via UPS 3 Day Freight® or USPS Flat Rate Shipping by will be delivered through a joint effort by UPS and USPS.

The shipping fee for each order is based on the package weight, destination, and shipping method. For the most accurate shipping information, use the “Get Shipping Quote” link on the product pages or in your shopping cart.

Once an order has been shipped, we send our customers an email with the tracking number for the order. Click on the tracking link in the email to follow the location of the package on the carrier’s website.

UK & IRELAND DELIVERY OPTIONS

Shipping MethodOrder Processing TimeDelivery TimeTotal Ship Time
UPS Next Business Day Air® Freight1-24 Hours1 Business Days1-2 Business Days
UPS® Air Freight Premium Direct1-24 Hours1-3 Business Days2-4 Business Days
DHL® Air Freight1-24 Hours2-5 Business Days3-6 Business Days

We are glad to offer shipping to our British and Irish customers via UPS. Shipments over 150 pounds will be delivered via UPS® Air Freight Premium Direct.

To view the shipping amount for a product, simply add it to your shopping cart and then enter your postal code in the Calculate Shipping area on the shopping cart page.

Once an order has been shipped, we send our customers an email with the tracking number for the order. Click on the tracking link in the email to follow the location of the package on the carrier’s website.

INTERNATIONAL DELIVERY OPTIONS

Shipping MethodOrder Processing TimeDelivery TimeTotal Ship Time
UPS Next Business Day Air® Freight1-24 Hours1 Business Days1-2 Business Days
UPS® Air Freight Premium Direct1-24 Hours1-3 Business Days2-4 Business Days
DHL® Air Freight1-24 Hours2-5 Business Days3-6 Business Days

At Bitmain UK we are glad to ship to most countries! The shipping fee for your order is based on its weight and destination, as well as the shipping method selected. Please therefore use the “Get Shipping Quote” link on product pages or in your shopping cart to view the available shipping methods and rates for your order.

Once an order has been shipped we send our customers an email with the tracking number for the order. Click on the tracking link in the email to follow the location of the package on the carrier’s website.

CUSTOMS, DUTIES & TAXES

Within the United States, Bitmain.co.uk charges tax on orders shipping to a number of states where Bitmain UK is required to collect tax. Remember, even if Bitmain UK does not collect state sales tax, you are required to pay it when you file your state taxes.

When ordering from Bitmain UK, you’re responsible for assuring the product can be lawfully imported to the destination country/region.

The recipient is the importer of record and must comply with all laws and regulations of the destination country/region. Orders shipped outside of the United States may be subject to import taxes, customs duties, and fees levied by the destination country/region. The recipient of an international shipment may be subject to such import taxes, customs duties, and fees, which are levied once a shipment reaches the recipient’s country/region. Additional charges for customs clearance must be fulfilled by the recipient; Bitmain UK has no control over these charges, nor can Bitmain UK predict what they may be.

Customs policies vary widely from country to country; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates. Delays caused by customs are not included in the shipping time frame.

(!) Please note that if you pay for the order with Digital currency (cryptocurrency), you are exempt from paying taxes in the United States and all around the world.

FAQs

The shipping fee is based on the weight of the order, the shipping method and the destination. To see how much it would cost to ship a single item to you, please use the “Get Shipping Quote” link located on all product pages.

If you would like to order multiple products, simply add them to your shopping cart and use the “Get Shipping Quote” link in your cart to get a quote for your entire order.

Yes, we ship to most countries! For more information, please see our Shipping & Handling page.

The shipping methods available vary from one destination to another, so we invite you to check our Shipping & Handling page to view the shipping methods available for each destination. You will also see what shipping methods are available for you under the “Get Shipping Quote” link on our website.

We can ship to a different address only if it is approved by your credit card company.

Products that are in stock are generally shipped within 1–5 business days, while backordered items can take much longer. To that time, you need to add the package transit time with the carrier or warehouse, which is indicated when you select the shipping method.

For example, if you order a product that is in stock and choose to have it shipped via UPS® Air Freight Premium Direct (5–7 business days), your order will generally take 6–9 business days to arrive to your door or warehouse for pickup.

Backordered items are available to purchase now and will be shipped to you as soon as we receive the item at the Bitmain UK warehouse.

On the product information page, you will find the current ETA. This is the estimated date that our suppliers have given us for stock to arrive to our Bitmain UK warehouse.

Your order will be shipped out on the day that the stock arrives at Bitmain UK, with the rare exception that it arrives too late in the day, in which case it will be sent the following day.

You will be partially or fully charged when you place your order. We will send email updates to you to confirm estimated arrival dates.

You can cancel or amend your backorder anytime before the order has been dispatched to you.

For more information visit our Backorders page.

You can monitor your order status in your user account. Once the order has been shipped a link will be available for you to track it on the carrier’s website.

We will send you an e-mail with tracking information when we ship your order.

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